By placing an order with UshankaX, you agree to the following terms and conditions. These policies apply to orders within the United States. UshankaX is operated by MAS Marketing LLC, registered in Cypress, Texas, USA.

14-Day Return Policy

We offer a 14-day return policy, which means you have 14 days from the date you receive your order to request a return.

To be eligible for a return, the item must be:

  • In the same condition as when you received it
  • Unused and unworn
  • With all original tags attached
  • In the original packaging

Please note that manufacturer-direct items are considered final sale and cannot be returned.

Return Process

To initiate a return, please contact our customer support team:

Email: support@ushankax.com
Phone: +1 (512) 690-8387

Once your return request is approved, we will provide:

  • A return shipping label
  • Instructions on how to send your item back

Returns sent without prior authorization will not be accepted.

Damaged or Incorrect Products

Please inspect your order immediately upon delivery.

If your item is damaged, defective, or incorrect, contact us as soon as possible at:

Email: support@ushankax.com
Phone: +1 (512) 690-8387

Our team will guide you through the return or replacement process. Depending on your location, the delivery time for replacement items may vary.

For damaged or incorrect items, return shipping costs will be covered by UshankaX.

Exchanges

We only offer exchanges for items that are:

  • Defective
  • Damaged
  • Incorrect
  • Wrong size

Restocking Fee

We do not charge any restocking fees for returned items that meet our return eligibility requirements.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If your refund is approved, it will be processed to your original payment method. Please note that it may take several business days for your bank or credit card provider to complete the refund transaction.

No Refund for Unused Discounts

We do not provide refunds for discounts that were not applied during checkout. Discount codes must be used at the time of purchase, and retroactive adjustments cannot be applied after the order is completed.

We encourage customers to ensure that all available discount codes are applied before finalizing their purchase.

Contact Us
If you have any questions regarding our Return and Refund Policy, please contact us:
Email: support@ushankax.com
Phone: +1 (512) 690-8387

Address:
MAS Marketing LLC
20107 Cortina Valley Dr
Cypress, Texas, USA